AI-powered · Knowledge base · Real-time chat

Turn your docs into a
24/7 AI assistant

KnowFlows lets you build and embed intelligent chatbots trained on your own knowledge base — answer customer questions instantly, escalate to humans when needed, and ship in minutes.

knowflows.app/dashboard

Hi! How can I help you today? 👋

What's your refund policy?

We offer a 30-day money-back guarantee on all plans. Simply contact support and we'll process your refund within 48 hours. ✅

Features

Everything your support team needs

From knowledge ingestion to real-time streaming responses — KnowFlows handles the full lifecycle.

Knowledge Base Ingestion

Upload PDFs, DOCX, HTML, Markdown, or paste text. KnowFlows parses structure-aware chunks for accurate retrieval.

Real-time Streaming

Responses stream token by token over WebSocket for an instant, fluid chat experience — no waiting for full replies.

One-line Embed

Add your chatbot to any website with a single script tag. Customize colors, position, and branding to match your site.

Human Escalation

After 3 unanswered questions, the bot automatically escalates to a human agent and notifies your team in real time.

Analytics & Feedback

Track conversations, measure satisfaction with thumbs up/down, spot knowledge gaps, and continuously improve.

Team Collaboration

Invite teammates, assign roles, handle escalated conversations from the admin dashboard, and close tickets together.

How it works

From docs to live chatbot in 3 steps

No ML expertise needed. No complex setup.

1

Create a chatbot

Sign up, create a company workspace, and spin up a new chatbot in seconds with a name and branding.

2

Train with your knowledge

Upload docs, paste FAQs, or add URLs. Our RAG pipeline chunks, embeds, and indexes everything automatically.

3

Embed and go live

Copy your one-line script tag, paste it into your site, and your AI assistant is ready to talk to visitors.

Use cases

Built for teams of all sizes

Whatever your industry, KnowFlows fits right in.

🛒

E-commerce Support

Answer questions about shipping, returns, and product details 24/7. Reduce support load and cart abandonment.

🏥

Healthcare & Clinics

Help patients find appointment info, policies, and FAQs without tying up phone lines.

🏦

Financial Services

Answer account, product, and compliance questions accurately from your own verified knowledge base.

🎓

Education Platforms

Let students ask course questions and get instant, on-point answers from your course content.

🛠️

SaaS Product Support

Turn your docs site into an interactive support agent. Handle tier-1 issues without developer intervention.

🏢

Internal HR & IT Helpdesk

Give employees instant answers about policies, benefits, and IT procedures — all from your internal wiki.

Testimonials

Loved by support teams

"KnowFlows cut our first-response time from 4 hours to under 10 seconds. Our team now focuses on complex issues while the bot handles the routine ones."
S

Sarah K.

Head of Support · TechCorp

"Setup was shockingly fast. I uploaded our docs, grabbed the embed snippet, and had a live chatbot on our site in literally 4 minutes."
M

Marcus L.

CTO · Launchpad SaaS

"The human escalation feature is a game changer. Customers feel heard — they always know a real person is a click away when the bot can't help."
P

Priya M.

Customer Success Lead · Growly

Pricing

Simple, transparent pricing

Start free. Scale as you grow. No surprises.

Starter

Free

Perfect for solo builders and small projects.

  • 1 chatbot
  • 1 workspace
  • 50 knowledge items
  • 5 document uploads
  • All file formats (PDF, DOCX, HTML…)
  • Widget embed
  • Analytics dashboard
  • Community support
Get started free
Most popular

Pro

$29 /mo

For growing support teams that need more power.

  • 5 chatbots
  • 3 workspaces
  • 500 knowledge items
  • 50 document uploads
  • 5 team members per workspace
  • Custom widget branding & CSS
  • Human escalation + admin reply
  • Full analytics & feedback tracking
  • Response caching from feedback
  • Priority support
Start free trial

Business

$99 /mo

For agencies and high-traffic teams.

  • 20 chatbots
  • 10 workspaces
  • 2,000 knowledge items
  • 200 document uploads
  • 20 team members per workspace
  • Everything in Pro
  • Dedicated support
Start free trial

No conversation limits on any plan. 30-day money-back guarantee. No credit card required for the free plan.

Ready to automate your support?

Join hundreds of teams already saving hours every week with KnowFlows.